Privacy Policy

Effective Date: March 1, 2026

Welcome to the Privacy Policy of Casino Prestige ("we", "our", or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.casinoprestige.co.uk (the "Site") and use our services. We are committed to protecting your privacy and complying with the applicable data protection laws in the United Kingdom, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

We collect several types of information from and about users of our Site, including:

Personal Identification Information: such as your name, date of birth, address, email address, phone number, and payment details when you register or make deposits.
Account Information: username, password, and other registration details.
Usage Data: information about how you use our Site, including IP address, browser type, pages visited, time spent on pages, and other diagnostic data collected through cookies and similar technologies.
Verification Data: documents and information required to verify your identity, age, and address to comply with legal and regulatory requirements.
Communication Data: any correspondence or communications you send to us.

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide, operate, and maintain our services;
To verify your identity and comply with legal and regulatory obligations;
To process transactions and send you related information, including confirmations and invoices;
To communicate with you, including customer support and marketing communications (where permitted);
To improve our Site and services, including analytics and research;
To detect, prevent, and address fraud, security breaches, and other illegal activities;
To comply with applicable laws and regulations.

3. Legal Basis for Processing

Under the UK GDPR, we rely on the following legal bases to process your personal data:

Performance of a contract: to provide you with our services;
Compliance with a legal obligation: including anti-money laundering and age verification;
Legitimate interests: such as fraud prevention, service improvement, and marketing (where you have not opted out);
Consent: where required, such as for marketing communications.

4. Sharing Your Information

We may share your information with:

Service providers and partners who perform services on our behalf (e.g., payment processors, identity verification providers);
Regulatory authorities, law enforcement, or other government bodies as required by law;
Affiliates and subsidiaries within our corporate group;
Other third parties with your consent or as otherwise disclosed at the time of collection.

We do not sell your personal data to third parties.

5. International Transfers

Your information may be transferred to, and maintained on, servers located outside the UK. We ensure that any such transfers comply with applicable data protection laws by implementing appropriate safeguards, such as Standard Contractual Clauses or ensuring transfers are to countries with adequate data protection laws.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods may vary depending on the type of data and regulatory requirements.

8. Your Rights

Under the UK GDPR, you have the following rights regarding your personal data:

The right to access your personal data;
The right to rectification of inaccurate or incomplete data;
The right to erasure ("right to be forgotten") in certain circumstances;
The right to restrict processing;
The right to data portability;
The right to object to processing, including for direct marketing;
The right to withdraw consent at any time, where processing is based on consent;
The right to lodge a complaint with a supervisory authority (the Information Commissioner's Office in the UK).

If you wish to exercise any of these rights, please contact us using the details provided below.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site, analyze usage, and deliver personalized content and advertisements. For detailed information, please see our Cookie Policy.

10. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children under 18. If we become aware that we have collected personal data from a child under 18, we will take steps to delete such information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other factors. We encourage you to review this page periodically. The "Effective Date" at the top indicates when this policy was last updated.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Casino Prestige Data Protection Officer
Email: [email protected]
Phone: +44 20 7946 0123
Address: 10 Queen Street, London, EC4N 1TX, United Kingdom